Shipping policy

Shipping & Packing Information

📦 Where We Ship

We currently ship within Canada only.

🚚 Standard Shipping Rates

Order Total (Before Tax)	Shipping Rate
Over $100	Free Shipping
$50–$99.99	$10 Flat Rate
Under $50	$15 Flat Rate

All orders are shipped via Canada Post.

🪨 Heavy Parcel Surcharge

Some items are considered heavy or bulky and may incur additional shipping fees, even on orders over $100.

These orders will be charged:
• $6 per kg for the first 2 kilograms
• $3 per kg for each additional kilogram

This surcharge is either:

Automatically applied at checkout, or
Manually calculated and confirmed by email before shipping.

🏔️ Rural & Remote Area Shipping

In some cases, additional shipping charges may apply for deliveries to rural or remote areas, or for orders containing large, bulky items.

If this applies to your order, we’ll contact you by email before your order ships with a clear breakdown of the additional cost and how to proceed with payment.

⏱️ Order Processing & Packing Time

We aim to get your order out to you as quickly as possible!

Orders are packed within 24–48 hours of being received.
Once packed, orders are typically picked up by Canada Post the next business day.
Please allow for extra time during statutory holidays or high-volume promotional periods.

❓ Questions?

If you have any questions about shipping, timelines, or charges, feel free to reach out!
📞 250‑590‑5524
📧 hello@myhealthessentials.ca

We’re always happy to help.